Our Policies

Return Policy

All returns will be issued as store credit. And all returns must be initiated within 2 weeks of receiving the product. Please email us at charlottemynt.lace@gmail.com for return shipping instructions.

If there is a manufacturing flaw please email us within 5 days with an explanation at charlottemynt.lace@gmail.com. You will hear back from us within 2-3 business days with return instructions.

If  customer ordered the wrong size or color, email us at charlottemynt.lace@gmail.com and we will exchange the product at the customers shipping expense.

Black Friday – Cyber Monday Deals  All sales are final.

Shipment Policy

Please expect total delivery time to take 5-10 business days. We ship within 3-7 business days via priority mail once shipped it takes 2-3 business days to anywhere in the U.S. An email will be sent to customer once product is shipped.

Larger orders we ship via U.P.S. from Idaho. Once shipped, shipping takes 2-6 business days depending on destination.

Whole sale orders ship between 2-4 weeks.